RAISE THE ROOF – PRIVACY POLICY

 

This privacy policy is designed to explain how Raise the Roof collects, uses, and protects your personal information when you visit our website (gofreeroof.com) and request our services in Pennsylvania and Florida. Please read it carefully to understand our practices regarding your personal information.

What personal information do we collect?

We only collect the essential information needed to contact you and provide our restoration and roofing services. When you use our site, we may ask you for:

      • First and Last Name

      • Email Address

      • Phone Number

      • Property Address

    When do we collect information?

    We collect information from you only when you voluntarily submit it, such as when you fill out a contact form or request a free inspection on our website to speak with one of our experts regarding property damage.

    How do we use your information?

    We seek to use the information we collect strictly to deliver efficient and professional service. We use it to:

        • Schedule property inspections and respond to your requests in our Pennsylvania and Florida service areas.

        • Communicate with you regarding emergency services, project updates, or requested quotes.

        • Improve our website to better serve you.

      How do we protect your information?

          • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

          • Our website is scanned on a regular basis for security vulnerabilities and known malware to make your visit as safe as possible.

          • We implement a variety of security measures when a user submits their information to maintain its safety.

        Do we use ‘cookies’?

        Yes. We may use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future. You can choose to turn off all cookies through your browser settings if you prefer.

        Third-Party Disclosure & SMS Compliance

        We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include our website hosting partners and other parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information strictly confidential. We could release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

        We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

        COPPA (Children Online Privacy Protection Act)

        We do not specifically market to children under the age of 13. Our website and services are intended exclusively for homeowners and adult property managers.

        CAN-SPAM Act

        We collect your email address strictly to send information, respond to inquiries, and process requests. In accordance with CAN-SPAM, we agree to:

            • Not use false or misleading subjects or email addresses.

            • Include the physical address of our business operations.

            • Honor opt-out/unsubscribe requests quickly.

            • Allow users to unsubscribe by using the link at the bottom of each email.

          Contacting Us

          If there are any questions regarding this privacy policy, you may contact us using the following information:

          Email: info@gofreeroof.com

          Company: Raise the Roof

          Service Areas: Pennsylvania & Florida

          Website: https://gofreeroof.com